The moment you are stuck on a question, want someone to check your work, or need to brainstorm ideas for an upcoming essay, all you have to do is sign in to Tutor.com, enter your problem and we will connect you to the first available tutor in our online classroom. The tutor will work with you on your question or concept to make sure you understand how it works, and that you can answer it on your own. The tutors will never just give the answer, but they will use leading questions, step-by-step instruction or an example to make sure you understand!

Getting a tutor is easy—just sign into your account, choose your subject and grade level, and we'll connect you with a certified, professional tutor in minutes. There's no need to make an appointment, and our tutors are available 24 hours a day, seven days a week. Whether you need help understanding a difficult concept or just a few minutes to check your work, our tutors are standing by now.

If you don't have an account yet, creating one is easy! You will be able to connect to a tutor within minutes! Just visit "Get Started"

Your trial offer is risk free, and there are no commitments or strings!

To create an account, click the orange "Get Started" button and follow these easy steps:

1. Enter your name and email address (and your promotion code, if you have one), and then choose a password. Please identify yourself as a student, parent or educator and let us know where you heard about Tutor.com.
2. Enter your authentication or billing information. Then click "Continue"
3. Review your account information and confirm by clicking "Purchase" or "Continue."

Once you have created an account, you can connect to a tutor within minutes. Tutors are available 24 hours a day, seven days a week - and you never need an appointment.

We use these authentication methods to make sure that only one of our free trial offers goes to each household.

If you're creating a free trial account, we can verify your information either with your credit card, or by texting an activation code to your cell phone. We use these authentication methods to make sure that only one of our free trial offers goes to each household.

For credit card authentication: If you choose to use a credit card, just click "Activate with a credit card," enter your billing information, and then click "Continue." We won't charge your card -- we will never make a purchase that you don't authorize!

For cell phone authentication: To use your cell phone number, click "Activate with a cell phone," enter your number, and we'll send you a text message with a Tutor.com activation code. Enter it in the box marked "Activation code" and then click "Continue."

If you do not have access to cell phone with text messaging capability, or do not want to provide your credit card information, please have a parent or guardian call us at 800-411-1970. We'd be happy to create an account for you over the phone.

Yes! Every session is anonymous, so our tutors don't have access to your home address, phone number or billing information – only your first name.

Our tutors must complete a rigorous certification and screening process, including a third-party background check. We review sessions daily. (You can review transcripts of your previous sessions too! Just sign into your account and visit the "Previous Sessions" link in the top navigational bar.)

Our tutors are available 24 hours a day, seven days a week.

We are available Monday through Thursday from 9:00 a.m. to 8:00 p.m. ET and on Friday from 9:00 a.m. to 5:00 p.m. ET.

Have a question about your account or want to know more about our service? You can always reach us by e-mail (getunstuck@tutor.com) or through the link on your account page. Or if you'd like to talk to a real, live human being, call us at 800-411-1970.

94% of our students tell us they get the help they need, improve their grades, and feel more confident after having sessions with our tutors. Read some of our latest rave reviews!

When students and tutors connect in our online classroom, our tutors use leading questions, step-by-step instruction or examples to help students reach solutions on their own. Before each session, students choose the subject and grade level they need help with, and pose a pre-session question. We then match the student with the first available tutor.

With our two-way whiteboard, students can draw diagrams, geometry problems, or charts and graphs in real time, and our file-sharing tool allows students to send worksheets or homework problems directly to their tutors.

You simply buy as many on-demand minutes as you need, and we deposit them into your account's Time Bank. When you connect to a tutor, we deduct minutes from your Time Bank. Sessions are as long or as short as you need. There's no commitment and nothing to cancel -- no membership fees, strings attached or purchases you don't authorize!

We have pricing packages to fit every budget. Buy 50 minutes for $29.99 or stock up on 1,000 minutes for only $429.99. Minutes are good for 6 months from the day you buy them, and will roll over month to month if you don't use them. If you need more minutes, they are easy to add—just sign into your account and visit the Time Bank link in the top navigational bar or call us at (800) 411-1970.

Tutor.com is designed for students in the U.S. who are taking math, English, science and social studies courses at the 4th through 12th grade level, including AP-level classes. This includes students studying for college entrance exams or high-school equivalency tests.

Students must have a valid U.S. billing address in order to purchase this service.

Our tutors are select undergraduate and graduate students, teachers, professors, professionals in their fields from across the US and Canada.

All of our tutors must complete a rigorous certification and screening process, including subject exams, practice sessions and a third-party background check, before they are approved to tutor. All tutors are assigned experienced mentors who provide continuous feedback, ideas for improvement and quality control.

You never need to schedule an appointment for help—simply sign into your account, choose the subject and grade level you need help with, and we'll connect you with a professional, certified tutor in minutes. With thousands of tutors available on demand, you will never have to wait more than a few minutes to get the help you need.

Sessions can be as long or as short as you need. Any minutes remaining in your Time Bank are good for up to six months and will roll over each month if you don't use them.

If you're ready to connect to a tutor, simply sign into your account and click the green "Connect" button. When a new window opens, choose your subject and grade level, and then type your question in the box marked "What question do you need help with?" (you can also draw your problem on our two-way whiteboard). Please be as thorough as possible in your pre-session question – the more time you spend explaining your problem here, the less time you'll spend explaining it to your tutor in the online classroom. That saves you minutes and money.

It's that easy!

There's no additional software or equipment to purchase. As long as your computer meets our system requirements, you will be able to connect to a tutor within minutes.

To make sure you get the help you need as quickly as possible, we match you to the first available tutor in your requested subject.

We recommend that you choose the grade level of the class you need help with. For instance, if you're a ninth grader taking eleventh grade geometry, you should sign in for eleventh grade geometry when you need help for that class.

Go to Adobe's™ website to install the Flash plugin. Follow the instructions there.

To use Tutor.com you will need either:

• A PC running Microsoft™ Windows XP Home, Windows XP Professional or Windows Vista with Internet Explorer 6 or higher and Adobe™ Flash Player 8 or higher or
• A Mac running OS X with Safari 2.0 or higher or Firefox 1.5 or higher and Adobe™ Flash Player 8 is required to use Tutor.com Direct.

Technical support is only available to users that meet these minimum system requirements. Other browsers and operating systems are not supported.

Our technical support team is available Monday through Friday from 9:00 AM to 5:00 PM Eastern time. If you experience a technical problem, please call us at (800) 411-1970 or sign into your account and visit the Customer Support link in the top navigational bar to contact us by email. Just describe the nature of your problem and let us know when you're available to speak with our technical support team, and we will be happy to arrange an appointment for you.

If you are the main account holder, your username is the email address you used to open the account. If you are using your student login, your username is the name you chose when you created the login. Call us at (800) 411-1970 if you need further assistance.

If you are the main account holder, simply click "Forgot your password?" on the Sign In page, enter the email address associated with the main account, and we'll send you your sign-in information automatically.

If you have a student login and have forgotten your password, the main account holder must sign in and reset this.

Call us at 800-411-1970 or email us and we will be glad to help you.

To add minutes simply sign into your account, visit the Time Bank link in the top navigational bar and click "Purchase additional minutes." You'll see a list of pricing packages—simply choose the package that best meets your needs and click "Continue" to add minutes to your account. You can also call us at 800-411-1970 during our business hours, and we will be happy to add minutes over the phone.

Please note that only main account holders can purchase additional time. Student logins do not have the ability to make purchases.

We created Auto-Replenish to make sure you never run out of minutes during a session. With Auto-Replenish enabled, you will automatically purchase additional minutes when your account balance falls below 25 minutes. You can set the Auto-Replenish level to 50, 100, 200, 300, or 500 minutes.

By default, Auto-Replenish is disabled. To enable it, sign into your account and click the "Enable Auto-Replenish" link in the Time Bank Summary box. Choose "Yes, enable auto-replenish," select a pricing package from the drop-down menu, and click "Continue." . Student logins do not have the ability to enable Auto-Replenish.

Call us at 800-411-1970 and we'll be happy to set up a custom package for you. Remember that the more minutes you buy at a time, the more you save.

Where can I update my account information? On the Account Details page, you can update your email address, password, address and billing information. You can also view your Account History to see all charges and credits to your account.

On the Student Logins page, click "Add New Login," enter the student's first name, and choose a username and password. Then, then click "Add Login." The student may now sign into Tutor.com Direct using the Username and Password you have just created.

With student logins, everyone using your Tutor.com account can sign into the website with a unique username and password. Each student can view transcripts of his or her previous sessions, and the main account holder can view all students' previous sessions and add minutes to the shared Time Bank. Plus, if you have multiple computers, more than one child can get help at the same time.

The Tutoring Session Summary provides you with a quick rundown of session data that is broken down by user, total number of sessions, average user rating and time in session in the last 7, 30 or 90 days.

The Previous Sessions feature allows you to review transcripts of all your sessions in the last 90 days. It's a great way to keep track of a student's progress or brush up on an old subject without using any minutes. To view previous sessions, simply sign into your account and click the Previous Sessions link in the top navigational bar.

For copies of sessions that are older than 90 days, please contact our office at 800-411-1970.

Clicking the Get More Help link next to a session will allow you to begin a new session by preloading your initial question and whiteboard from that session.

Contact our technical support staff.

If you are not satisfied with any of your sessions, please request a session credit online or let us know by phone at 800-411-1970. We will be happy to credit the minutes used in any session that you are not happy with.