COVID-19 Update

During this unprecedented time, students in need may experience diminished access to learning support and tutoring. You can remind your patrons that Homework Louisiana is available to help by posting access instructions along with a graphic and a short blurb to your social media channels and on your library's homepage. You may also want to include a reminder about Homework Louisiana access in any emails or newsletters that go out to your patrons.

Sample blurb: "While your schooling and learning support options have been affected by COVID-19, remember—as always—Homework Louisiana is available to help. Access for FREE through [enter your library's program URL and access instructions]."

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Welcome!

Within this specially-designed Homework Louisiana Resource Center, you will find everything you need to promote Homework Louisiana in your community. Each section, accessible from the links at the top of the page, contains pre-designed promotional materials that will help you build awareness of this service. Also, the Tutor.com Client Care Team has included best practices and guides for each stop of the way.

If you ever find yourself in need of help, please contact us right away. We can help you build a marketing plan, customize material in different formats or demonstrate the service to patrons. Just reach out to your Client Service Manager, Robin Briones via phone at (949) 241-7072 or email at Robin.Briones@tutor.com.

IP Address Errors for "borderline" areas

Because the HomeworkLa.org program uses GeoIP location as its primary authentication method, some areas that are close to other state borders can receive an IP address error when trying to access the service.  If you or a patron receives an ip address error, please go to www.whatismyip.com.  Copy your ip address and send an email to librarysupport@tutor.com that says,

“I live in [enter your city or town], Louisiana, and cannot access Homework Louisiana. My IP number is [enter your IP address from website]. Can you please connect me?”