FAQs: Ask A Librarian Express
Q: Who uses Ask A Librarian Express?
Public, academic, government and corporate libraries all use Ask A Librarian Express to serve:
college students working on a research paper or thesis;
business people conducting work-related research;
high school students working on a term paper;
teachers and homeschooling parents preparing curriculum;
government workers and lawyers preparing agenda items.
Q: Will other libraries be able to access my licensed databases?
Absolutely not. Our librarians can distinguish your customers from other library customers and will only use your online resources for your patrons, according to your license agreements. Plus our librarians can only access databases which you give us the permission to use. If you prefer, patrons might only use certain resources with our service. It’s up to you.
Q: I have a small library. What if I don’t have any database subscriptions?
Ask A Librarian Express is a perfect solution for you. We have our own paid resources that we can use to support your patrons. We also know of a wealth of high-quality free resources to serve your patrons 24/7 with great research and reference support. You do not need to invest a dime in additional online materials.
Anything else you’re curious about?
Call a sales representative at 888-888-6726 x282 or send us an email to
request more information.