Tutor.com Product Research Intern (paid)

Location: New York City (18th St & 11th Ave)

Reports to: Director, Product Marketing & Management

Overview

Tutor.com is looking for a highly motivated, eager and reliable Product Intern to assist the Product Management team. Working in the New York office across form Chelsea Piers (with the opportunity to work from home after initial training and in consultation with a manager), the intern will work closely with the team to conduct market research, evaluate marketing activities and identify product opportunities based on customer data.

Company Culture

Tutor.com is a great place for talented, ambitious, hands-on people who have a passion for education and a track record of getting things done. Founded in 1998, we are the world leader in live, online tutoring and homework help. Our award-winning service is used by more than 2,300 colleges and universities, libraries and public schools nationwide. In addition, our service is available to many U.S. military families through a contract with the U.S. Department of Defense. Our tutors have conducted over 10 million sessions to date.

Responsibilities

Responsibilities may include but are not limited to:

• Assist product team in analyzing customer surveys
• Conduct competitor analysis
• Identify patterns in online tutoring sessions
• Analyze product operational issues including customer wait time and tutor retention
• Analyze email marketing performance data
• Conduct keyword research for search marketing
• Assist in creating a multi-channel attribution model
• Interpret results of website A/B tests

Requirements

Qualifications

• Previous internship experience preferred; must be able to work in a corporate setting
• Currently enrolled in a 4-year college or university or recent graduate; major in Statistics, Marketing, Advertising or other relevant area of study preferred
• Ability to work 30 hours per week for at least ten weeks

Characteristics

• Ambitious and self-motivated
• Meticulous and detail-oriented
• Ability to balance multiple projects and tasks at once

Skills

• Experience with Microsoft Excel preferred
• Basic HTML experience helpful but not required

How to Apply

To express interest in this position please email your resume to ambar.shrivastava@tutor.com with "Product Research Intern Application" in the subject line.

• Please attach resume in a Word or PDF document to the email
• Cover letter should be the text of your email and should tell us why you would like to work for Tutor.com as well as your hours of availability