Please confirm you are signing in at the Tutor.com site designated for your school. You will know you are in the right place if you see your school’s logo at the top of the page.

If you are asked to register on our site with your email address, please make sure to use your student email (.edu in most cases.) Personal emails cannot be accepted when registering.

If you are asked to sign in with an existing username but your password won't work - try clicking “Forgot password” at the bottom of the login page. We will send you a Password Reset email within the next few minutes. Be sure to check your Spam or Junk folders if it does not arrive right away.

Make sure you are using your school email address. If you're not aware of your school email, you may need to contact your school's network administrators.

If you're sure you are using the right email, contact the Support team using the form. We may need to configure you on our end, or disable a direct-to-Consumer account you may have accidentally created.

Please email us at studentsupport@tutor.com and provide the Error ID# as well as a screenshot of the page that includes the web address. We'd also like to know through which link/button within the LMS you are trying to connect to Tutor.com.

Click here to view a quick 3 minute video walking you through the site and available features. You can also try out our virtual Classroom in offline Practice mode until you are ready to connect to a live tutor.

If you have an allotment of minutes from your school, you will have those minutes refreshed at the start of your next term. To obtain more minutes ahead of time, please refer to the instructions on your school landing page to find out who to contact with the request for more time. Your school will have to approve this request in most cases.

Your feedback is important as we strive for an exceptional educational experience in every session. If you are dissatisfied with a session for any reason, please contact Support via the web form. Be sure to include the date, time and subject of the session. Our subject experts will review and assess the tutor's performance in the session.

If your school provides a limited number of minutes, we may be able to restore some or all of the ones used in an unsatisfactory session, subject to the results of our Quality review.