| New York,
NY, June 14, 2005
Veteran
Software Professional and Experienced
Virtual Reference Librarian Join Tutor.com
New staff fuel growth and product innovation
NEW YORK–
June 14, 2005 –Paul Gomes, a former Microsoft consultant, and Angela
Pfeil, formerly a branch manager at Henderson District Public Libraries
(NV) and a contract librarian for the Tutor.com Librarians by Request™
service, have joined the staff of Tutor.com, the leading provider of one-to-one
learning and information services.
Paul Gomes, vice president of technology, oversees product development
and information technology. He is responsible for leading the development
of Tutor.com’s next generation virtual reference service, scheduled
for general release in the fall of 2005. Before joining Tutor.com, Gomes
spent five years at Microsoft where he assisted developers, managers and
executives to evaluate and implement Microsoft technologies. Prior to
Microsoft, he worked in software development management at AIC Group of
Funds, Reuters America and Prodigy Online Services. Gomes also founded
and operated a boutique consulting firm where clients included the Royal
Bank of Canada and Dean Witter. His technical experience includes work
with Microsoft Customer Applications, where he helped hundreds of customers
release products, and development of moderated news groups and an email
client for Prodigy.
Angela Pfeil, manager, client services received her MLS from State University
of New York at Buffalo. Prior to joining Tutor.com she was branch manager
for Pittman Cybrary, a satellite branch of the Henderson District Public
Libraries, and Community Outreach Librarian at Las Vegas Clark County
Library District in Nevada. For more than two years, Pfeil served as an
on-call virtual librarian with Tutor.com’s Librarians by Request
(LBR) service. As part of the LBR team, she was responsible for monitoring
multiple virtual reference queues from a remote location using Virtual
Reference Toolkit software. She also served as a Mentor Librarian, providing
training, continuous evaluation and support for up to six LBR employees
and as a Demo Librarian, helping libraries explore Virtual Reference Toolkit
software. Her training experience includes six years as a Ready to Learn
Program Trainer with the Public Broadcasting System (PBS). She is the
author of Going Places with Youth Outreach: Smart Marketing Strategies
for Your Library, scheduled for publication in June 2005 by American Library
Association Editions. Ms. Pfeil now works closely with Tutor.com’s
virtual reference customers on everything from training to marketing support
to help make their programs a success.
"Tutor.com
is pleased to welcome Paul and Angela to our exceptional team of dedicated,
creative, and service-oriented staff,” said George Cigale, co-founder
and CEO of Tutor.com. “We are on the fast-track to improve the way
virtual reference works in libraries, enhancing the back end as well as
the upfront customer experience. Our ability to attract employees of the
caliber of Paul and Angela is what will help us achieve our goal of delivering
and supporting smarter software that helps libraries serve their users
better."
See
pictures from the breakfast.
About
Tutor.com
Tutor.com is the leading provider of one-to-one learning and information
solutions for libraries, education institutions and individuals. Using
innovative technology, Tutor.com's suite of services allows users to get
help online from professional subject experts anywhere, at any time. These
highly personalized services are supported with superior training, communications,
tracking and reporting features, and 24/7-customer service. To learn more
about Tutor.com's services and for a complete client list please go to
www.tutor.com.
# # #
For more information:
Jennifer Kohn
VP Marketing
Tutor.com
(212) 528-3101 ext. 228
jkohn@tutor.com
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